Customers Talk

Cari was amazing. She worked her butt off for us to close quickly, after the first house fell through. We have already recommended her to our friends, and will look forward to working with her in the future. Cortney Hobbs
Steve was referred to me by a friend that served overseas with me. I feel I have another friend. It was an absolute pleasure working with Steve and the team. It was a very good experience and smooth process. I highly recommend Steve for anyone looking for there forever home. I could not ask for a better realtor. Thanks again. I am a very satisfied customer. Clay B.
We previously worked with Sandi when purchasing our new home and she is AMAZING! We purchased our new home in FL even though we are still over 6000 miles away and although that process seems scary.. Sandi made the process so easy and enjoyable and was so understanding. LOVE her and I highly recommend her to anyone! Jessica S.
I want to thank Jason Knapp and his team for doing such a super job of selling my home. It did take awhile,through no fault of Jason or his team. He was extremely kind,willing to listen to all my worries and took my phone calls day or nite or weekends.Thank you all for a job well done and good luck with more sales down the road. Joyce M
We couldn't have been happier with Cari Knapp's services while purchasing a townhome. She was sincere, knowledgeable and dedicated from the start and all the way to closing. No matter what time of the day, or if on weekends, she was always responsive to our texts and emails. Cari was a pleasure to work with and we highly recommend her! Ron & Sue R.
Sandi did a phenomenal job working with us, guiding us and giving great advice. She was very knowledgeable and professional. I highly recommend Sandi! Tiffany Cain
Team Knapp was a pleasure to work with during throughout the process of selling our house. They referred us to great vendors that helped to update our house and get it 'market ready'. Communication between us was always easy- voice, text or email- Cari & Jason were responsive. I highly recommend Team Knapp to anyone seeking real estate assistance in the Fleming Island area of Jacksonville. Megan Kayser
Steve is the kind of person who you want in your corner. He helped us through selling our first home and getting us into our dream home. He navigated us through a delicate situation with the sellers of our new home in a very professional manner. He is very reliable and always a text or phone call away. We would absolutely work with Steve again but we hope to be in our new home for many years to come! Andrea B
We have dealt with quite a number of Realtors in the past year. Steve Holstine has been the absolute best realtor we have worked with. My sister and I both will be referring others we know to Steve and Team Knapp. Thank you so much for all that was done to help my dad find a house that we all believe is exactly right for him. He is amazed at the patience and effort Steve went through in assisting him in his home purchase and then how quickly things were setup for him to actually be in the home. A big thank you to the Team Knapp! You are the best! Billy D & Marsha C
Thank you to Team Knapp for getting our house sold. Everyone was very professional and made the process very easy! Sylvia C.
My husband and I are very grateful we had the opportunity to work with Steve on the purchase of our "forever home". If he wouldn't have gone above & beyond right out of the gate, we might have missed out on our opportunity. He made the process seem seamless. He even saved the deal when I was frustrated with the Bank and was going to walk away. If it wasn't for Steve, there's no doubt in my mind that I would have. It was a pleasurable experience and we will surely use him again!! Kimberly Prewitt
It's a pleasure working with Steve Holstein. He was our agent on our new home and is now helping us sell our former home. He was so accommodating and went over-and-above to meet our expectations. Keep up the great work! Richard and Catherine Robbins
Steve got us through a very difficult buy on a home. A+ communication from Steve as well, we were never left in the dark. Steve worked all hours of the day to make our dream home come true!! We will always use him in the future as well as recommend Steve to anyone looking for a home!! Jason Hare
We had the best experience with Sandi! She helped us sell our home and buy an amazing one for our growing family! Thanks to Sandi's expertise, and some pretty incredible pictures, our home went under contract in 2 days. And as we hunted for the next one, she always made time to show us homes, no matter how busy she was. She worked hard for us and looked out for us, down to the bitter end when some of the things we asked for on the inspection were not done to our specifications. We might not have even noticed, but it was great to know she had our back! We would recommend Sandi and Team Knapp to anyone selling or buying! Jason and Stefanie Midgett
My husband and I worked with Cari when purchasing our home. She was thoughtful and caring and she went out of her way to make sure that we got a home we would love. I'd recommend her to anyone, any day of the week! Alicia Johnson Gefellers
Great experience working with Steve and the whole team. They were able to help us prepare and price our home to sell quickly and get top dollar. Our home was only on the market for 2 days before we got a full price offer. Looking forward to continuing to work together on building our new home! April H.
Steve [Holstine] & Team Knapp were very helpful & super easy to work with on the sale of our home AND the purchase of our new home! It was a pleasure doing business with them. If you are looking to sell or purchase a home, I highly recommend using them. Nicole G.
Had a very good experience working with Team Knapp. Made all the paperwork and back and forth with the buyer easy and painless. Will definitely work with them again in the future. Bobbie F.
Steve was an extreme pleasure to work with. We were very picky buyers and he worked diligently day and night to find us the perfect home. He was courteous and informative throughout the process. I would highly recommend Steve and Team Knapp for any buying or selling process. We will definitely use them for any and all future transactions. Ben G.
Kim and her team were amazing!!! They exceeded our expectations with listing and selling our home! Kim and her team were very personable and available for any of our questions. They made the process very easy. We would highly recommend Kim Knapp! Robert & Stacey C.
Kim led me through a very difficult sale every step of the way. It was great bouncing ideas by her and knowing she would respond usually within minutes. W. Shay
This was my second real estate transaction with Team Knapp and as before they are exceptional at customer service and brokering deals favorable for both parties involved. Ray Shaw
Kim Knapp and her team provided exceptional support, guidance, and resourcefulness in the purchase of our home. We'd been renting for 10 years and were waiting for the home we could see ourselves in for 20+ years to buy. I had specific criteria and found the property (I'm a little OCD like that). What I needed Kim and her amazing team for was: to confirm the valuation of the property I found, be guided to great inspectors and local vendors (contractors galore), she referred us to a lender that gave us a much better deal (not just rate but fees charged too) than our bank (unexpected perk, mind you we had 800+ credit scores), and to make sure everything through the house buying process happened as it should. The perseverance and intelligence of her team prevailed as glitch after glitch happened with a reassigned loan officer not staying on task. It was because of Team Knapp that we made it to closing on time. Trust me, you don't want to think about (what if that happens), but if it does, know that they'll be there (doing right by you) and get you to closing. Danielle Dobbs
Steve Holstine was an excellent realtor. He really worked with us and worked around our schedule with us moving from Key West. Team Knapp had provided us with a great experience. Tyler Geddie
We had a special situation with the team I believe. Cari acted as our listing agent but also brought individuals to the table that would lease the property prior to buying it. She navigated the waters pretty effortlessly in my opinion ... kept in good contact and followed up as needed ... was always responsive. The team handling the leasing end was equally as helpful in getting things put together quickly so that the new tenants, ultimately the new owners, could move in. We had marketed our home very unsuccessfully through another realty firm for over 9 months. We didn't price the home correctly based on the guidance of that realtor and every price drop that was initiated, and there were far too many, was initiated by me. Why was I paying a commission?! Anyway, I fired that individual and hired Cari ... within a few days we had a sales agreement and tenants ... the rest is history. Nice work Cari and team ... Chris & Lucy Johnson
Kim Knapp and her entire team made selling my home as relaxing of an experience as possible. She knows her stuff and is always available for questions and support. Her team is on top of every detail and handles all of the minutia so that all I had to worry about was showing up to closing. Her services and knowledge showed in how quickly our house sold as well. (Under 24 hours). If you do everything she tells you to do, she will follow through on her end. I recommend her team to any and everyone I talk to. Stop looking for other agents now. Kim and Team Knapp are hands down the best in the business. Keith Brayman
Kim was the best Real Estate Agent I have ever had the pleasure to work with. She was extremely knowledgeable of the area and went far beyond expectations. We loved the first house she showed us, however, she went out of her way to show us other homes in an effort to give us other options to compare to. Even though we still chose to go with the house we looked at first, we were more confident about our decision because of the other houses we looked at. When we began working with Kim, we relayed some unique concerns we had about our situation at the time. She was very attentive to our needs and developed a creative solution that helped both us as well as the needs of the sellers. I highly recommend Kim for your real estate needs. Robert & Ronda Knutsen
Katy and Team Knapp did an excellent job listing our house and selling it quickly! The whole process was easy, especially the showing process. We also used them for the purchase of our new construction home. They were always available and were with us every step of the way. RJ & Jamie Thornbury
Kim Knapp and her team were always available to text or talk. She listed the home and negotiated the sale with the seller who was out of the country. There was always someone available to be at the home for me or the home inspector or the repairman. I would recommend Kim Knapp and her team to anyone who is buying or selling. She was there for me at closing and everything went smoothly. Thanks, Kim and Steve and all the rest of the Knapp Team. Bonnie Suave
Kim Knapp and her team are a fantastic group to work with. They were all excellent in their roles to list, sell and close. Team Knapp was very good at addressing any concerns we had and making suggestions. We followed their instructions for getting our home ready to sell and it sold in four days. Would highly recommend Team Knapp for selling or buying a home. They are the BEST! Sylvia Anderson
As a Builder, I have worked with Kim and her Team several times and every occasion was very comfortable. Their knowledge, dedication to their customer and professionalism made them the only team to sell my personal home in which it was hands off for me. Thank you Team Knapp!! Mike Smiley
Team Knapp was awesome! Very knowledgeable and responsive. Chris Degnan
Kim, I very much appreciate yours & Sara's help in selling my father's property... Y'all were very considerate to my needs & to get the deal done. I can't thank you enough. This has lifted a big burden off of my shoulders. Phyllis Smith
Having been in the business for 43 years as a Real Estate Appraiser, I have known and had experience with many Real Estate Brokers/ Sales agents. On purpose (because of her excellent reputation in the marketplace) I picked Kim Knapp and Team Knapp to sell my personal home. I was totally blown away with the professionalism, service and attention to the many details that were accomplished. It was a total Team effort and I was more than satisfied with the level of service. This type of effort builds "customers for life" and all of us that run small companies can learn from Kim and her team!! Ron Moody MAI, SRA
After working with a few realtors in my life time, I must say that "Team Knapp" met all our needs, especially being out of state. Our realtor (Steve Holstine) was professional and patient with us. He made sure that any questions we had / problems we had, were taken care of. Highly recommended!! Scott Brown
My husband and I were stationed overseas looking for a home in Jacksonville. Chanda Holsley referred us to Team Knapp. From the very beginning I was pleased. Cari or Kim had never met us and went above and beyond to help us. Making sure we were pleased with every home via video chat. They also took the time to explain different things we had no idea about. I am truly thankful for Cari. She found us new construction in a very nice neighborhood, I am beyond happy with. I truly from the bottom of my heart appreciate everything Cari helped us with! She is friendly and a very sweet person. I will definitely let my colleagues know of Team Knapp! Thanks again ladies ;) Donnell & Latanya V.
Team Knapp effectively marketed my home, bringing me three contracts in five weeks. Feedback on showings was quick and detailed. When I had questions, responses came almost immediately. Thank you for the professional marketing and sale of my home! Cindy D.
Team Knapp went above and beyond for our family! Joe & Lynzie C.
Team Knapp is truly amazing. They attack the property sale and undoubtedly work for you. Each member of the team is responsive and eager to please. Kim is working...always working. We had a great experience. Michael & Cindy Mas
Throughout the entire process, Team Knapp was a pleasure to work with. Our agent, Mr. Holstine, went above and beyond to find the perfect home for my wife and I. I recommend Team Knapp and their real estate team to anyone trying to find a home. Very satisfied with my experience. Aaron Danos
Outstanding service! We were able to rent and sell our property thru Team Knapp with all of our requests and expectations met or exceeded. We're extremely pleased with the outstanding communication that was provided as we went through the selling and renting process from long distance. John Medwid
Great work by whole team! I appreciated the focus and personal attention and would definitely call upon Kim again to sell my properties. Dwight Kennedy
Laci and Kim made the selling of our home across the country a breeze. They kept us informed all throughout the process and got it done fast. I really appreciated how professional and courteous everyone was. I highly recommend Team Knapp. Diana H.
Kim and her team were fantastic from start to finish. We received very valuable information related to the staging and listing process and once we were under contract the team made sure the everything was smooth. We really underestimated the amount of work and details that occur during the process of preparing to close. The team actually worked out some potential problems and informed us once it was resolved which relieved us of unnecessary stress. I recommend Team Knapp without hesitation! Craig Wells
We are thrilled to have found Kim Knapp and her team!! Kim was always there for us during our home purchase and she has surrounded herself with a team that reflects her caring spirit and knowledge!! Kim listened to our needs and found our perfect home. We will be forever grateful! Thank you Kim and team! You are the BEST!! Ed & Debbie Corry
I just wanted to thank the entire team for all their efforts with finding my family our dream house. Mona and Cari were amazing. They were extremely helpful throughout the entire process and I owe it all to them. I will certainly do business with you all again as well as refer friends and family to your office. Thanks again for everyone's help!!! Thanks, Trey B.
Kim is friendly, knowledgeable, and a great person all around. Steve Holstine, Kim's associate also helped in showing us homes, and communicating with us in all areas. We were very please with both Kim and Steve. Brad & Karen G.
Sara - Robbie and I just wanted to thank you for all of the work you have done in helping us buy this house. We always appreciate your efforts on our behalf and your attention to detail. Robbie & Sharon
Kim was highly recommended by my friend Michael Maher. She is a go-getter and was very responsive to all of our questions. She made suggestions to help sell our house and streamlined the process. Most impressive was the day the house listed we had a showing with a contract by the end of the day! I would highly recommend Kim and her Team to anyone wanting to sell their house. Cindy McLane
Team Knapp is amazing! My wife and I have not looked for a new home in over 20 years, so we were a bit nervous about getting started. Team Knapp is professional, courteous, and knowledgeable. Team Knapp provided us with tools to search for homes in our price point and in the neighborhoods we liked. Kim met with us after business hours to show us a number of homes, so we didn't have to take time off from work. Kim found us a wonderful home in a quiet neighborhood. I highly recommend Team Knapp! Jason and Dawn Brady
Kim Knapp is the best! She truly deserves 5 star ratings! Our experience with her as Our real estate agent was superb. She did not miss a beat on handling the purchase of our home. Our dealings with her were exceptionally nice in that she personalized every moment and we felt so special! Mary Cassady
Kim's experience is evident in every aspect of the real estate transaction. She is patient and listens to the needs of her clients. Kim was reassuring whenever we were uncertain about various details. Her team of professionals was always helpful if Kim was ever unavailable. They work together seamlessly. It was good to know someone would always be available with information when we needed it. Thanks, Kim! Charles & Carly M
I worked with Cari Knapp. This has been the most professional and caring agent I have worked with owning 4 past homes. My experience started with Cari utilizing her expertise and knowledge of Fleming Island. Her recommendations were excellent after explaining our needs and wish list, relocating to Fleming Island. Working with her long distance was a snap, she was very responsive to our changing wishlist due to our changing life situation. Cari worked diligently with our Son who is a resident in Fleming Island and took him on many tours of homes we identified on Zillow, reporting back to us every step of the way. The final decision was accomplished and Cari negotiated on our behalf with expertise. Mission accomplished, closing was handled by Cari professionally, and all went smooth. I recommend Team Knapp and in particular Cari with confidence beyond a doubt. "Go Team" Vinny Faviano
Team Knapp did a great job listing our home. It sold in two days. The staging and photography were excellent. They were always very responsive but never pushy. Overall it was a very chill experience. They also did a great job representing us on our new home purchase. Thanks Cari! Robert Woodruff
I used Kim for a foreclosure. She is very knowledgeable about the Fleming Island area & housing. She's very honest & she works her butt off! She and Sara make a very good team! I would definitely give Kim a call whatever your needs are! Savannah Benton
Kim is an outstanding professional,and knows all of the intricate requirements to market and sale your home. I was always amazed how she was available to answer any question and develop the optimum marketing plan. If you want your home sold, listen to her advice and follow the unique package she provides to prepare your home prior to sale. She has my strongest possible recommendation as a Real Estate professional. Stan & Jane Greenawalt
We recently worked with Cari from Team Knapp and she helped us find our perfect home in Eagle Harbor. As first time home buyers, we really weren't sure where to start. A friend recommended Team Knapp and we couldn't have asked for better people to work with. They know Fleming Island inside and out. They know what is on the market, what is coming on the market, recently sold homes in the area, etc. This is a HUGE help. Cari was always very responsive to our millions (literally) of questions. There is no doubt she is very patient. Anytime we found a house we liked or she thought we might be interested in seeing, she got us in as fast as possible (usually the same day). This was crucial to the process, especially when inventory in our price range/with our wish list was low. We are loving our home and don't think we will be making any moves in the near future but we will be sure to call Team Knapp if we need help with buying/selling down the road. Cari's knowledge and professionalism is top notch and her fun personality made the entire process more enjoyable. If you are considering Team Knapp, I would highly recommend you reach out and see what they are all about. Thank you Cari and Team Knapp! Jeff & Haley McKinney
Kim and her staff provided 5 star service across the board. They were extremely responsive and attentive to my questions and concerns. They kept me informed every step of the way and clearly are professionals in every sense of the word. The next time I am in need of real estate services, there is no question I will retain their services. Kevin B.
We have used Kim and her team before on a sale just over a year ago. Because of our great experience, it was only natural to give Team Knapp a call this time. Once again- nothing but smooth transactions! This time we were buying and selling. It was seamless. Thanks so much Cari and Kim! Dan & Lori
Dear Kim & Team Knapp, Thank you, thank you, thank you for all your hard work for our recent house purchase! We love our new home and love how easy you made the process. From showing us houses last minute to getting things done so smoothly since we were so far away. We couldn't be happier, we are so glad we chose you as our realtor! The Montineri's
I love Team Knapp! They were so patient with my husband and me showing us many houses until we found the perfect one for our family. Their local knowledge is unparalleled and they are so friendly and helpful. We successfully bought and sold homes using Team Knapp and both experiences were terrific. Cari and Katy are the best! Makes me want to buy and sell again just to get to work with them. :) Valerie Bowman
Team Knapp helped us every step of the way during the difficult process of selling our mother's home. Kim Knapp had the home under contract in less than two weeks. We can't thank Team Knapp enough for their professionalism and guidance. S Bankston
Kim Knapp and her team are by far THE BEST realtors around. This is now my second home purchased through her group. There were a few ups and downs with the lender and our HOA company and her girls worked unbelievably hard to contact the right person and get the issue handled. Even on their evenings and time off they were doing everything they could to make sure we could still close. I know that no other group of realtors would have worked so hard for us. Had I chose someone else, I'm confident I wouldn't be in my house today. They are amazing and this is why I have used them for the second time. CHOOSE TEAM KNAPP! You'll be glad you did. Chris & Tanya Joson
Kim and her team are truly 5 stars. They were always available for discussion, professional, very knowledgeable and 100% effective (we sold our home!). Also, very thorough...They caught an error on the HUD that saved us a lot of money - even after the sale was complete and all we had to do was sign, they worked through all the details to the very end. Highly recommend them!! Damon & Teresa Westfall
Kim has an excellent grasp of local markets. She is realistic, open and honest in her assessments and communications. We found Kim to have exceptional knowledge of channels for marketing our home. She invests time and effort to create materials and leverage available sites such that our house was presented in an appealing way. Kim's approach includes using a professional photographer to ensure images are clear, colors accurate and natural light taken advantage of. The result was a marketing campaign that helped our house to stand out in a difficult market. As if marketing our home in an exceptional way wasn't enough, Kim was outstanding in representing our interests once an offer was received. She held a deal together with difficult buyers, was focused and patient and, eventually, closed the sale when we felt it would likely not happen. Her expertise in negotiations easily justified any commissions earned. We would recommend Kim and her team without reservation. Rich & Lisa Birtchet
We chose Kim Knapp because of her extensive knowledge of the Fleming Island area. As a Fleming Island resident herself, Kim has been actively involved in the community and really cares about promoting what the area has to offer. When our first offer fell through at the last minute, Kim and her team immediately went to work getting other potential buyers to view our home and we had a new contract the very next day. Kim went above and beyond to make sure our home sold. In addition, Sara Galloway of her team, kept us informed every step of the way during the closing process. From the professional photos taken of our home to the closing table, everyone on Team Knapp were friendly, helpful, and most of all, professional. We would highly recommend Team Knapp for buyers and sellers. Joe and Janice McCleary
Don't waste your time with any other realty team. You won't be disappointed. Kim sold our home in 12 days and the entire team made the transaction extremely seamless. Team Knapp Rocks!!! Brian & Becky Feld
I would highly recommend Team Knapp. Laci was fun to work with, found us our dream home & sold our house for full list price in 1 day. Now that's great service! :) Cathy Barnes
As always, Kim and her support staff have demonstrated prompt and professional services to our questions during the sale of our property. We've used Kim's Real Estate service back in 2002 when we bought this house and called her again to sell the same property because of her knowledge, professionalism and reliability. Thank you Kim and Sara for a great job!!! Rudy Quilon
Kim and Sara did an amazing job during our home purchase. Kim's experience, knowledge, contact list and keen ability to navigate the pitfalls during our home purchase was astounding. Integrity and attention to detail are the two words that come to mind when I think about Kim and her real estate team. I would highly recommend The Knapp Team for any of your real estate needs. Thank you again, Robin and I truly appreciate everything you did for us during this home purchase. Rich & Robin Shettler
Our Realtor was Laci Allen & we could not have asked for a nicer & more helpful person... she kept us informed every step of the way & went further to show us around the area... She was very knowledgeable & smart in appearance, well presented & she used our brief time to show us only the homes that fitted the criteria that we wanted... first day out & we ended up buying the 2nd house... !! I would totally say Laci is a great Realtor to have whether you are buying or selling your home!! Paul & Pauline Burroughs
Kim and her team were absolutely awesome. She was so personable, professional,and very knowledgeable in real estate transactions. She has multiple contacts with everyone in the real estate industry. I did not have to lift finger to do anything , she and her staff handled everything such as getting repairs done, negotiating the terms with the buyers , getting inspections done and much more.... they even worked late nights and on weekends. She always kept us posted on what was going on, whether it was good or bad. I can't tell you how Kim kept me grounded and from having a complete meltdown throughout this entire process. I felt like I was not just a client, but that she really cared. She listed my home and had a contract on it in 1 (ONE DAY)!!!! If you want to sell your home, Kim Knapp is definitely the realtor you want. Thank you Team Knapp. Tina & Richard Sylve
The level of knowledge, customer care and commitment to excellence is unmatched. Kim and her team went above and beyond to assist us with the sale of our home. Kim and her team, also assisted greatly with the purchase of our new home without hesitation or compensation. I would recommend Team Knapp to any family who wishes to be completely satisfied with the the sale or purchase of a home. Sabrina Patterson
After months of trying to sell my house through another realtor, I made the decision to go with Team Knapp - the BEST decision I've made...every detail was handled properly and I was kept in the loop on every step of the journey - my house sold and I couldn't be happier. THANK YOU LACI AND TEAM KNAPP! When I decide to purchase again, I will definitely go to you! Dawn Brown
I had a wonderful experience with Team Knapp. From my first meeting with Kim to discuss selling my home, through working with Cari to find a new home, and working with Sara to handle all the paperwork, I always felt everyone was looking out for my best interest. Dora Darden
I have worked with Kim Knapp and her awesome team for the past 5 years. They helped me with the purchase of my last home and also assisted me in selling that home. Their expertise was helpful when deciding whether to buy again at this time or sit back and be patient to get what I want and where I want when I want. She has gone the extra mile for me and my family. They helped get my parents & brother moved to Jacksonville showing them the exact houses they would want and even empty lots and the perfect builder.. Every move Kim and her team were there... Christy Reese
Our home buying experience was a little different than most since we were living in Japan trying to find a home in Jax. The Knapp Team made the process very easy! Showed so many houses Via FaceTime, and was very accommodating, and patient with us. I'm so glad we found them! Thank you Team Knapp! Jenifyr Strong
It was a long and arduous process and Cari was great every step of the way! I know I was a pain and constantly emailing and calling and Cari was perfectly patient and passionate! Christina Kappel
Very professional, and performance beyond expectations. The attention to detail from listing all the way through closing was excellent. Presently using Team Knapp on another property. Merrill Westfall
Can't say enough about how easy, and organized the process was right from the beginning. Excellent communication and follow up, and definitely the finest marketing around... Kim and her team are great to work with, and make sure that every step is covered. I would highly recommend Kim and Team Knapp. Brian Bolin
Just perfect! Team Knapp knows their business. They do exactly what they promise. We had more showings in 3 days! after we signed up with Team Knapp than in 7 weeks with our previous realtor. Kim Knapp sold the house in under a week, and took care of everything. AAA+++ Sascha Balzer
I have highly recommended Laci Allen to all my friends and family. We worked closely with Laci for nearly a year. Laci did a wonderful job of assisting us with purchasing a short sale home. Of course short sales are notorious for being difficult purchases. And ours was no different. There were several times during the purchase where my husband or I were very frustrated or confused. Laci was terrific with educating us, being considerate of our frustrations, and holding our hands at times. I was most impressed with knowledge on the real estate and mortgage process. Laci is wonderful and I will be working with her again very soon. Allison
We worked with Katy during our time purchasing a home. Katy was very nice and was willing to help in any way possible. She took the time to make sure we were getting the answers we needed and to make sure that our bank was also on the same page, and if not she worked with us to get things straightened out. She is a great person and real estate agent and we would recommend her to everyone looking to purchase a home! Chad & Kim Ponthieux
Kim, Katy, and everyone at Team Knapp were so wonderful to work with every step of the way during the sale of our house, and the purchase of our new home. They were always available to answer all of our questions, and kept everything organized on our complex timeline so we could close both houses on the same day. Team Knapp is amazing, and I would not hesitate to work with them in the future!! Allison Blaylock
Only above and beyond? Hardly. Kim's efforts and generosity, on our behalf, was exponentially more. Her calm and professional demeanor made a traumatic and sometimes dramatic move for a couple of senior clients a tolerable transition. We knew Kim was good at what she does because we bought and sold with her before - three times. We appreciate your generosity of spirit, Kim. Thank you. Lewis & Katherine Cella
Katy Proulx was a dream to work with! She really got the idea of what we were looking for and helped us find our dream house. Once we made the offer she made the whole closing process easy and was always available to answer the millions of questions we had. She helped us find a great contractor to do the many renovations we wanted for our new house. She was always professional and delightful to be around. We always felt like we were in good hands. We hope to stay in our house for a long time, but I know if we ever want to find a new house, we will call her! Kris Campbell
Team Knapp has been wonderful, always keeping us up to date of everything going on with our house. They all worked very hard to market and sell our home. They are all very easy to work with and will go out of their way to make sure everything is done to your specifications. Thanks Team Knapp! Carol Lawhorn
Kim's team allows a customer the instant gratification of complete and thorough responsiveness in all matters while not sacrificing the one-on-one experience personal real estate transactions require. We were very happy with our experience, and Team Knapp was the epitome of ultimate professionalism from the professional staging and pictures to negotiations in a tough marketplace. Thanks so much, Team Knapp. The Wilsons' 10th relocation would not have been a success without your hard work and calm heads!!! Trey & Nisha Wilson
I can't say anything, but great things about Kim. Kim is very professional, knows her community very well and is keenly in tune with the latest developments in the realty arena. We have purchased and sold through Kim so we can comfortably say that, Kim Knapp, is our realtor and friend forever---thanks again for being a leader in our community, Kim! Omar Gutierrez
Katy Proulx made our entire home shopping and buying experience very enjoyable and stress free! Everything went amazingly smooth! Thank you and your team for helping us find the perfect home for our family! Shane & Shelly McFadden
Real estate agent Kim Knapp made the recent sale of our home a breeze. We learned first hand what "Team Knapp" implies. She has a full-service team of polished professionals working for/with her, making the entire process very smooth. From staging and gorgeous photography at the beginning to facilitating inspection repairs at the end, her team did it all. Having owned a home in Fleming Island Plantation's River Hills Reserve for over 10 years, we have observed Kim working hard to build her business and reputation. Not only is she an excellent professional, she is also a very civic-minded person. There is no doubt that Fleming Island Plantation and River Hills Reserve are better neighborhoods because of Kim Knapp's many efforts. In fact, her new "Real Giving Project" is a reflection of what she is all about: building a community. We were astonished by her generosity when she told us at our real estate closing that she was going to donate 10% of her net commission to a local charity. In our case that amounted to a $700 donation the Clay County Humane Society. That's significant. Robert & Mary Morales
We are a military family and met Kim when we were looking to sell our home in 2007. At the time the market was really poor so Kim set us up with a rental agent in her organization. We left the area for an overseas assignment but our house was well taken care of. Fast forward six years later, we were looking to move back to Jacksonville form Hawaii. I was on deployment so my wife and I were looking for homes online. We came across a listing from Kim Knapp and I remembered how helpful and knowledgeable she was with Fleming Island. I then began working with Kim battling a 12 hour time difference. She was absolutely fantastic. Extremely flexible and proactive in getting me information in a timely manner. While still overseas, she helped us decide on a home, provided us additional photos and information. Once we decided to Bid, Kim and her team really took care of the rest. They guided us through every aspect of the home purchase process. It couldn't have been any easier. I would, and do, recommend Kim Knapp and Team Knapp to anyone I know looking into the Fleming Island area. They are the Best! Jeff Bowman
I have had the fortune of dealing with Kim for over a year and a half. Kim is patient, knowledgeable and a pleasure to deal with. We are long distance buyers and Kim has gone out of her way and above and beyond to assist us and do what needs to be done. She consistently gives 150%!! I would highly recommend Kim and not hesitate to deal with her again !!! 5 Stars***** Margot Clemente
I have known Kim for almost 10 years. She is not simply another real estate agent. She takes time to not only invest herself in causes that makes the community better, she invests herself in understanding what is important to her customers. When you work with Kim and her team you know you are in good hands. They are knowledgeable, responsive and professional. I wouldn't use anyone else. 5 Stars!!!!! Celine D.
Laci Allen did an outstanding job in helping us through the buying process. We have bought and sold many homes over the years, and this was the most pleasant experience yet. Laci was extremely thorough and responsive to our needs. She handled our requests in real-time and was always able to offer suggestions that helped us down the path to ownership of our new house on Fleming Island. 5 Stars!!!!! Fred & Lynda Cipriano
I can not say enough wonderful things about Cari and the Knapp Team! I have been involved in the purchase and sale of several homes and Cari is one of the best realtors I have ever had the privilege of meeting. She is extremely well informed and accurate with her assessment of the market. She also stays in constant communication giving you feedback and suggestions so you understand what is going on with your showings and sale. I will be a life long client!! Lori Fehr
Katy did an amazing job. I think you should add a six star option just for her because she did better than 5 stars! As many issues as we had to push through on buying this house, if I didn't have Katy as my realtor we would had never made it to closing. Thank you for all you have done! Ben Kodatt
They're awesome! 5 Stars! Mallorie Hilley
Excellent Service! Had our house on the market for almost 2 years before Team Knapp took over the contract. Our house was sold in two months under Team Knapp at the asking price. The closing was made easy for us by Team Knapp. I would recommend Kim and her team. 5 Stars!! Russ & Betty Ost
I wanted to sell my house and I wanted to use the agent that had the best sales record. I did the research. Collected data on homes sold in my area in the past three years (I found data on 92 homes). Among other data I logged the listing agent, date listed, date sold, original listed price and final sold price. I used Excel to summarize the results. Kim Knapp and her team sold homes quicker than all other agents. Kim and her team also had the highest average percentage sold price compared to original listed price. I contracted Kim and her team and quickly discovered why she had the best results of all the other agents. Team Knapp staff includes a professional staging consultant that provided detailed, room by room recommendations to properly stage my house. I followed those recommendations and the result was amazing. The house looked like a model! Kim sent a professional photographer to take the pictures for the listing. He used very high quality equipment and took a LOT of pictures, including pictures from a drone mounted camera for some of the outside shots. The result was a listing with large, very high quality, clear, focused and properly lit pictures of every room and all outside areas of the house. An interactive virtual tour was included that allowed prospective buyers to select which rooms and areas to walk through just as they would when actually on the premise. Kim and her team use scheduling and document management systems that insured there were no delays throughout the entire process. Conclusive results, Kim listed my home and I received a full price offer in less than a month! Professional service with outstanding results! Plus Kim and her whole team are really nice people! Lance Garret
I SHOULD OF WENT WITH KIM KNAPP TEAM FIRST. SHE MADE THE HOUSE SELL FAST & LOOK GREAT .TEAM KNAPP IS THE BEST. AND THANK THE TEAM FOR DOING A GREAT JOB. Joseph Memmel Sr
Katy Proulx was absolutely FANTASTIC!!!! Katy responded to all my questions and concerns immediately! She was extremely helpful throughout this confusing process. My fiance was deployed throughout this process and Katy was my right hand woman and so supportive and understanding through it all. She found me a beautiful house and helped me do everything quick and made it so easy for me! I could not have imagined a better realtor! Carolina Alfonso
I would like to thank both Katy and Brittany for their outstanding professional assistance they gave to Lance and myself. They made the whole experience painless! Polly Velez
Katy Proulx was amazing. She became part of our family by really showing us that she had our best interest at heart. She was responsive and got us answers to our many, many questions quickly and efficiently. The whole Knapp team was very helpful and what can be a very difficult process was very doable. Matt & Julie Hemphill
The first thing I noticed about Team Knapp was their prompt response to calls, texts, and emails. They gladly answered all of my questions, and offered to help me with anything that would make the process easier-- from helping to stage my home, to finding me an agent at my new location. Their professionalism is unparalleled. My house was seamlessly listed with multiple online real estate sites, with gorgeous photos, showing our house in the best possible light. They made doing the paperwork easy, even from a distance. Our house sold quickly, and for a good price. In short, anything you are worried about in selling your house--don't! Team Knapp has it covered!! 5 Stars!!!! Marc & Shannon Zieg
Cari has stuck with us through 3 homes! Even when the situation wasn't ideal. She stayed positive, which reminded me to as well. Any other agent would've run for the hills ~ So GLAD we had Cari behind us! Megan Kight & Chris Silk
Team Knapp & Katy were the BEST!!! Katy was always there, always answered our questions and was on top of it! I LOVED working with her and Team Knapp! Everyone who works for this team does a fantastic job! Travis & Katie Walker
Kim, Katy, Cari, and Sara are professional, knowledgeable, and compassionate. They made our dream come true and we thank them from the bottom of our hearts. I would tell anyone and everyone to feel safe placing their trust in Kim's team. Thank you, thank you, thank you! George & Nicole
Thank you so much for all the assistance you provided to us during the building of our new home. During this year long process, from the time you sold our previous home through the changing of the locks of our new home, you have been there to assist us where needed every step of the way. Your experience in this market is invaluable, from the advice given on the various construction issues to the support provided during the closing of our permanent loan. Honestly, in the past did not believe realtors provided a service that was worth the required costs, but you have changed my mind on this one, as I actually believe I may have underpaid you for the value you delivered during this past year. I will highly recommend your services to everyone I know in this market as I believe you are the best. Thank you once again and I hope we stay in touch! Leo & Melissa Alex
Kim is so well prepared and knows her products so well that she makes the real estate process a pleasure. I recommend Kim to anyone who is looking for a true real estate professional. Kim is our only real estate agent. I truly cannot say enough about how much we appreciate her knowledge about the total market and how it pertains to her customers. Gary & Julie Rawlins
I marvel at the excellent customer service, skill, knowledge, professionalism mixed together with care and humor provided by Kim and her staff. During our purchase of a new home and sale of our former home, I had no time off work. Kim has met me at homes on Thanksgiving Eve, Saturdays, Sundays, evenings, and any time I needed her. She never once said she couldn't meet us. She spent all day with us on December 31st working her magic so we could close! These comments are in no way inclusive of all she did for us as we navigated the unknown (to us) of selling an older home and demolition of 2 mobile homes as well. She was not phased by any obstacle that occurred. She handled everything flawlessly. The same goes for each of her staff we encountered along the way. I worked for At&t for 34 years when customer service was our primary focus. I have very high expectations of how business persons should follow through on each step of a transaction. Kim never missed a best. Sincerely, Sally & Paul Michel
We want to thank you so much for everything. Thanks for the beautiful gift. Closing couldn't have gone more smoothly. You showed us how to price our house to sell; you helped us set a number that was reasonable to ask for. That worked out great! Your people were all so nice. You have such a smooth-running operation, and that sure makes things so much better at such a stressful time. Everything just worked together so well. I didn't really realize what a great presentation you made on our house until I looked at a bunch of houses in Texas. Thank you again, so much for everything. A really stressful time (especially for two 76-year-old people) could not have gone any smoother. Best wishes and blessings for your future, Ken and Betty Hodges
Everyone was very helpful & also nice to us and easy communicate with. Showed us houses as soon as we were interested in seeing them. Great all the way around - smooth transaction! We would definitely recommend Cari to our friends! Nick & Melissa Louckes
Although I really enjoyed Kim, her helpful knowledge, & the things she did, it was Laci Allen that kept me informed, called me with info, updates, & instructions. She got the job done. She was helpful way over & above what I expected. Sylvia Iller
We just want to thank Kim and her staff for all their help throughout. We felt they treated us as more than customers and that they truly cared about us as friends. Thank you so much. David & Sally Clark
This was my first time using a realtor and it was great! Cari was very personable and accommodating, she was absolutely amazing. I loved my experience with Team Knapp. Please use me as a reference! Dara Lauderdale
This was my first positive experience with a real estate agent. Team Knapp always returned my calls and paid attention. I would definitely recommend Cari to my friends. Rhonda Waddill
Performance, Pride, and Professionalism are only a few of the words that describe TeamKnapp. My family and I have moved over ten times in my military career and there is not a person nor team that is better suited from the start to finish than TeamKnapp. Her team of Sara, Katrina, and Judy form a coalition that performs at the highest of levels day-in and day-out. Their phone lines, email accounts, and persons are open 24 hours a day. TeamKnapp met and exceeded my exceptions from the first time I contacted them to signing the contract. This is the second time I have used TeamKnapp and she and her team do nothing but become better each customer at a time. Reason being, they care about you and your family. Yes, this is a business but TeamKnapp is much more, in my opinion. I felt like a son, brother, and friend the past two months because Kim has built her business on a foundation of caring about the client. Thank you TeamKnapp... my family is safe and sound because of your hard work and dedication. With much respect, The York Family
Kim & Team Knapp are excellent at what they do! Should we ever need a realtor again we will definitely choose Team Knapp and recommend then to our friends as well. Charles & Bonnie Dittbenner
If anyone needs a Realtor, these ladies are the best! Thank you Katy and Kim for helping us get our dream home!!! Rob & Brittany Pellerin
We are very thankful for Kim and Sara for all their work in the sale of our home. Also to Katy for showing us our rental. They were all very helpful and professional. James & Sharon Stanley
We were amazed at the thoroughness of the process because of the experience of our sales associate. Many things we would not have thought about were discussed. The main result is what speaks the loudest... We listed, negotiated, and closed within 2 1/2 weeks! We have another home that we will be selling within the next few months. No question about who will be our realtor. George & Nell Nightingale
Kimmy, Thank you so much for everything you did on selling my home. You really are the best. It's so great to work with professionals like you. Tom Santoro
“Katy - Thank you so much for all of your help! - sending us listings and taking us on walk throughs. We appreciate your time and effort! Thank you, also, for making it easy for us to check out places. We loved your friendly disposition and positive attitude! It was truly a pleasure to work with you.” Chris and Kristen Page
Thanks, Kim. And thanks for helping us sell our house and for everything. We would also like to thank your dynamic staff, Katy, Regina, Judy and everybody that helped and assisted us. Vangie & Sam Giudice
Thank you and your team soooo much for the awesome service!! I would recommend you guys to everyone! That was the most painless closing that I have ever been to.So very very excited about our new Dream Finders home as well! It is a huge relief to be done with everything and to be moving forward.Thanks again for everything!! Leigh Striner 10/2012
Cari Knapp was phenomenal in helping us with a very quick transaction. Cari was extremely helpful, personable, and professional with the highest regard. We would absolutely recommend Cari and Team Knapp! Ed and Christine Stair 10/2012
Team Knapp goes above and beyond expectations to ensure the customer has a seamless experience. Regardless of the circumstances, everyone made the purchase and selling of our homes very pleasant. Gary & Stacie Upchurch 9/2012
Kim and Cari Knapp are the best. They have been more than realtors. They have always put our interest and needs above their own and are more than what we could ever have expected. We recommend them as often as the opportunity presents itself. Tom & Janet Beddia
We couldn't have felt more like we had a true advocate working with our best interests at heart. Thanks so much Kim. Bill & Susan Warnke
My husband and I will always be grateful to Kim Knapp and her team. Extremely professional, knowledgeable kind and understanding at the same time. Never have we been in such capable hands. Pam & Jim Rowe
Kim Knapp and Cari Knapp are both outstanding reps. Very professional, and leave no stone unturned when it comes to help close a deal. I would not use anyone else. This is my third transaction with Kim. I would recommend her to anyone buying a home in this area. Tom Kunert
Kim Knapp is the best agent I have ever known. She is honest, dependable, and works harder than any realtor I have ever met. I will be using Kim again in the future to buy and sell. I would give her 10 stars if I could! Dr. Stephanie Mapp & Dr Gary Scarlett
We LOVE Kim Knapp!!!!! She worked above and beyond for us. We would use her again, we would refer her to friends, she has become our friend!!! We cannot praise her enough!!!! Dennis & Kim Ilagan
Kim, You went above and beyond treating us like we were your number one customers! We personally appreciate your Godly example and the way you conduct your biz with integrity and honesty. So from the bottom of our hearts ... Thank you! Brain and Erin Lucius
Kim is great to work with and really goes to bat for you when needed. Mike Bryan
Kim Knapp is the most hard working, honest, and professional realtor I have ever met Russell and Anita Mapp
Kim Knapp exceeded my expectations in every way. She spent numerous hours showing my wife and I homes until we found the right one. She educated me about the Florida market and trends. She represented me as though I was a member of her own family. She should be commended for her outstanding professional service. Brian and Jenny Hertel
I have recommended Kim Knapp and Vanguard Realty to many Navy families and friends, and should the need arise, would not hesitate to request her services in the future. Not only is Kim a dedicated professional but she is also an advocate for groups within the community. And, the relationship continues even after the closing through Client Appreciation Parties and Fleming Island Nights Out. She not only is a realtor within our community but a resident. Now where can you find all of that in one package?  ~Lieutenant Eric & Kristi Seybolt, USN
Kim and her entire support team were amazing from start to finish. We were buying a forclosure long distance, and the process was great. Kim was always willing to talk and was quick to respond. She set realistic expectations for us and really went to bat for us when we needed it. We could not imagine going through this process with anybody else. We have bought multiple homes in the past and this was by far the best experience we have ever had. We have already recommended her to other friends! JT & Brittany Pianetta
Mrs. Knapp is tireless in her efforts to ensure a smooth closing and her positive can-do spirit gets results. Attorney Thomas Santoro
Dear Kim Ron & I are still amazed at how quickly our home sold in Magnolia Point and want you to know we are enjoying the Ocala area nd have met so many nice folks. Thanks again for all you and your staff did to help us. Judy & Ron Burka
Thank you so much for all your help with our move to Fleming Island. You both were so sweet and made the transition so easy. We love our new home and our new home basket! The kids send a special thank you for their pool stuff! Sincerely Brian, Kerry, Grant, Connor & Arden Doherty
Kim Knapp is amazing. Give her a pat on the back for me. I will use her any and everytime with my real estate needs. Brian Peacock
Kim, This letter is not directly generated as a result of your recent card; I was going to write you a thank you letter anyway. But, upon receiving your card, I found it imperative that I respond now. Jeannene and I would like to thank you for your professionalism displayed during our contract with you to sell our house. Everyone we met from you team was courteous, prompt, and exceeded our expectations. You are a true professional. that is the reason that we recommended you to the Burka family and we will/would recommend you to anyone else that is in the process of selling their house or buying one. Thank you again and we wish you well. Rick and Jeannene Delp
Kim & Cari Knapp are by far the best in the business. They were ALWAYS available and helpful and so kind. I've never known someone to be so generous with their time/resources. We will never use another realtor. Brian & Erin Lucius
Kim and Cari Knapp are wonderful to work with. They have a wealth of information on the local market and made the buying experience very easy. They were also able to recomend local contractors to help with any needed repairs. Ron Green
Kim is definitely the expert realtor in Fleming Island!!! If you are looking to buy or sell, she knows what's already on the market, coming on the market, prices, etc... She knows everyone within the Plantation Community & is well loved. Her team is top-drawer! I have already recommended her to friends. Justin and Susan Mirgeaux
“Team Knapp was so helpful in making sure everything was taken care of, and Kim is always great, we have continued to work with her whenever we needed an agent, let it be a testimony to her dedication that our house sold in 11 days! And even after our move she continued to follow up with us, and take care of things, it’s an ongoing relationship; she’s very involved in the community which speaks volumes of her character. She’s not just an agent she’s a friend.” Kristti Morales
Kim's keen understanding of the housing market and experience in real-estate created a quick and manageable home-sale for us. Her honesty, straightforward approach and consideration was a great advantage. Kim and her team worked well together to keep us aware and confident through the process of selling our first home. We highly recommend them to anyone buying or selling a home! Breian and Adam Elliott
Laci - Just wanted to touch base and thank you again for all the effort you put into making our transaction a successful one! Diane and I were impressed with your enthusiasm and desire to do what it takes to bring the seller and us together even if it looked like an unbridgeable gap was forming. Please don't ever lose that! You also went above and beyond and we would be happy to recommend you and your office to anyone looking to buy or sell property as we believe you would do the same for them! Nick & Dianna Steele
After several unforeseen delays - we finally closed on our house in Fleming Island. Thank you to the BEST realtor team ever!!! Kim Knapp, Cari Knapp, Judy and many many more. They patiently took my MANY phone calls and listened to me vent. BUT they sold my house in just hours and we wish the new family a lifetime of memories there. Stephen & Allison Bureau

Specializing in residential real estate we have several Team members that are knowledgeable about specific areas in Northeast Florida. By having several team members we can make sure each customers needs are met.
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